Company Background
On The Leading Edge
Since its inception in 1989, Able Energy has grown by doing things a bit differently than its competitors.
Able's marketing strategy has been consistent for the last decade, Full Service at Discount Prices, which continues to be a departure from industry norms. In an industry characterized by full service companies that charge high prices, and discount operators that provide little service, Able has been willing to break the mold. Able Energy customers continue to respond with enthusiasm.
Built upon a tradition of high quality customer service, Able Energy has taken an aggressive posture toward superior customer service, including 7 day a week deliveries, and a service department that is available 24 hours a day.
Doing It Better, Faster, Cheaper
To continue to fuel growth and to take advantage of the many opportunities in the liquid fuels industry, Able has engaged in an aggressive program to improve operating processes through the use of leading edge technologies. With a larger, more complicated company to manage, smart use of technology will be the fuel behind Able's continued growth and margin enhancement.
Able has introduced automated wireless dispatch technology, which uses a wireless communications network, to remotely dispatch service orders to its fleet of vehicles. The advantages of this state-of-the art technology are many ... more efficient centralized dispatch, faster service response, improved productivity of service technicians, more accurate and efficient record keeping, and best of all, improved customer service. Cost savings in dispatch operations alone is expected to be about 50%.
Online and Beyond
In 2000 Able made a bold multi-million dollar investment in proprietary end-to-end technology to streamline the traditional order and fulfillment processes used by the industry. In October 2000, PriceEnergy.com was launched, introducing a new way for consumers to order their fuel via the Internet, which has reduced consumer fuel oil bills by as much as 20%. PriceEnergy uses a network of local heating oil dealers from Virginia to Maine to make the deliveries.
Using technology, Able Energy is pushing the envelope to find ways to run their business better, faster and cheaper.